Digital Lifestyle

Nature of Complaint

DO YOU KNOW? 10 SNEAKY CHARGES…

10 SNEAKY CHARGES THAT COULD BE IN YOUR PHONE BILLS Have you ever wished that your phone bill is straightforward and easy to understand? Agree or Not? We, as consumers rarely check our monthly bill in detail. It is your responsibility to ensure that you are not being victimised due to …

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Helpdesk/Testimonial

Billing Disputes

The CFM Complaints team tackles one of the most common challenges faced by complainants:: Billing Disputes Q : I lost my phone and called my telco to get my line barred. I also requested to port my number to a different telco. My previous telco told me that my number …

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Press Release

CONSUMERS CAN LOSE BIG FROM DIGITAL PIRACY

CYBERJAYA, 7 SEPTEMBER 2017 – As an organization that focuses on consumers’ rights, the Communications and Multimedia Consumer Forum of Malaysia (CFM) urged consumers to be more vigilant against the dangers of digital piracy that can affect them. Consumers get involved in digital piracy once they sign up to subscriptions …

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