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CONSUMERS CAN LOSE BIG FROM DIGITAL PIRACY

CYBERJAYA, 7 SEPTEMBER 2017 – As an organization that focuses on consumers’ rights, the Communications and Multimedia Consumer Forum of Malaysia (CFM) urged consumers to be more vigilant against the dangers of digital piracy that can affect them. Consumers get involved in digital piracy once they sign up to subscriptions …

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HEY YOU! ARE YOU MARRIED TO YOUR PHONE?

In this day and time, nobody is seen without a smartphone in their hands. At times, an individual even owns more than one mobile device. Some would say their intentions for owning more than one is so they could separate work calls from personal calls. However in time, the truth …

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Info : Grace Period Prepaid Service

Do you Know? What happens If you don’t have time to top up? Don’t worry! We’ve got you covered. Every Service Providers in Malaysia has provided a certain duration of suspension “Grace Period” before you account being deactivated. IT’ S NOT TOO LATE. Here are the information on the duration …

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UNSOLICITED SMS

Have you received unsolicited SMS before? Odds are, you have, whether you know it or not. Unsolicited SMS comes in many forms. Scam, promotional SMS, unsubscribed SMS, and spam peer to peer are some of the types of unsolicited SMS that are sometimes used by crooks to target uninformed victims. …

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CONTEST #BiruItuFillo

CONTEST #BiruItuFillo Ramai yang cakap, nak Fillo! Nak Fillo! Okey, demi meraikan ‘birthday’ Fillo pada 30 Julai ini, sukacita diumumkan Fillo akan memberikan barangan Fillo yang kiut miut kepada follower-follower CFM yang bertuah” **************************************** Macam mana nak dapat tu? Baca T&C di bawah ini… CARA PENYERTAAN? LANGKAH-1 : ‘LIKE’ CFM di …

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Billing Disputes

The CFM Complaints team tackles one of the most common challenges faced by complainants:: Billing Disputes Q : I lost my phone and called my telco to get my line barred. I also requested to port my number to a different telco. My previous telco told me that my number …

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