CYBERJAYA, 7 SEPTEMBER 2017 – As an organization that focuses on consumers’ rights, the Communications and Multimedia Consumer Forum of Malaysia (CFM) urged consumers to be more vigilant against the dangers of digital piracy that can affect them. Consumers get involved in digital piracy once they sign up to subscriptions …

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You just bought yourself a brand new smartphone. Somehow after the purchase, doubts creeps in and now you are unsure if your phone is original or otherwise. Your new darling device could easily be a clone, so follow these steps to check if your phone is legit: STEP 1 CHECK …

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In this day and time, nobody is seen without a smartphone in their hands. At times, an individual even owns more than one mobile device. Some would say their intentions for owning more than one is so they could separate work calls from personal calls. However in time, the truth …

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CYBERJAYA, 7 AUGUST 2017 – Being away from home requires consumers to learn the usage hacks of smartphone to stay connected with friends and family without incurring excessive telephone charges. This year’s Hajj season, a total of 30,200 Malaysian Hajj pilgrims will be departing to the Holy Land. Communications and …

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Have you received unsolicited SMS before? Odds are, you have, whether you know it or not. Unsolicited SMS comes in many forms. Scam, promotional SMS, unsubscribed SMS, and spam peer to peer are some of the types of unsolicited SMS that are sometimes used by crooks to target uninformed victims. …

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CONTEST #BiruItuFillo Ramai yang cakap, nak Fillo! Nak Fillo! Okey, demi meraikan ‘birthday’ Fillo pada 30 Julai ini, sukacita diumumkan Fillo akan memberikan barangan Fillo yang kiut miut kepada follower-follower CFM yang bertuah” **************************************** Macam mana nak dapat tu? Baca T&C di bawah ini… CARA PENYERTAAN? LANGKAH-1 : ‘LIKE’ CFM di …

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Check out #3 Tips How YOU can best avoid phone scams. #YourRightsOurPriority    

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The CFM Complaints team tackles one of the most common challenges faced by complainants:: Billing Disputes Q : I lost my phone and called my telco to get my line barred. I also requested to port my number to a different telco. My previous telco told me that my number …

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The horror stories of people having their e-mail or their personal Facebook account hijacked before being used for all manner of mischief can literally fill a library’s worth of woe, more so the lawyers tasked to clean up the mess afterwards. Most online services like e-mail and, of course, Facebook, …

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Today’s cybercriminals are not only more sophisticated, they’re more devious than ever before. Find out how they can steal every single sen you own in one fell swoop with a phishing attack. Like many Malaysians, John (not his real name) is used to e-banking to pay his bills. After all, …

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