CFM Insider Buzz Archives - Page 10 of 14 -

BUYING A SECOND-HAND DEVICE? RUN THROUGH THIS CHECKLIST FIRST

19/05/2017 Digital Lifestyle 0

Bargains abound for second hand phones, notebooks and tablets. Here’s what to look for when buying preloved tech Sometimes, buying something second-hand is the a reasonable compromise to get access to some of the latest tech. Sellers abound on a host of local online forums and websites. the trick here …

EVENT/CAMPAIGN

11/05/2017 Event/Campaign 0

KEMPEN RAYA CFM 2017 #RayaMacamniKe Sebuah Video Khas sempena Raya 2017.. Memaparkan sebuah kisah suasana hari raya … EVENT CFM EVENT REGISTRATION FORM EXTERNAL EVENT INVITATION FORM CFM would love to join your event as long as it is related to communications & multimedia. Kindly fill up the form to us and …

PRIVACY ON THE INTERNET

09/05/2017 Digital Lifestyle 0

It is very common to not be able to spend a lot of time with friends and family due to other commitments in life such as work and study. Everyone can easily recall a day when they wished they could have more time for their loved ones. Like when you’re …

CONNECTED VISIONS

03/05/2017 Connected 0

Renowned Malaysian photographer, Raymond Tan has captured amazing images that explore the beautiful and the surreal. He shares more about his creative vision and more. Photography has always been a part of my life. I come from a family that appreciates travelling and photography allowed me to capture memories of …

CFM CELEBRATES WORLD CONSUMER RIGHTS DAY WITH INDUSTRY KNOWLEDGE SHARING SESSION – CFM DISCUSSES ISSUES FACED BY DIGITAL CONSUMERS IN MALAYSIA

22/03/2017 2017 0

IPOH, 22 MARCH 2017 – In conjunction with the World Consumer Rights Day (WCRD) 2017, the Communications and Multimedia Consumer Forum of Malaysia (CFM) takes another step towards building an empowered consumer with the organization of the 6th edition of its Industry Knowledge Sharing Session (KSS) 2017 today. Out of …

CFM RESOLVES 99% COMMUNICATIONS AND MULTIMEDIA CONSUMERS’ COMPLAINTS IN 2016 – BILLING AND CHARGING RECORDED AS THE TOP COMPLAINTS RECEIVED

02/03/2017 2017 0

2016 TOTAL VALID COMPLAINTS 7,556 TOTAL GENERAL ENQUIRIES 2,385 TOP 5 COMPLAINTS IN 2016 BILLING AND CHARGING 2,914 POOR SERVICE 2,506 POOR COVERAGE 619 UNFAIR PRACTICE 442 NO COVERAGE 404 COMPLAINT RESOLUTION ANALYSIS 2016 TOTAL VALID COMPLAINTS LESS THAN 30 DAYS MORE THAN 30 DAYS 7,556 90% 10% …

KEEP YOURSELF INFORMED OF THE SERVICE DURING INTERMITTENT SERVICE INTERRUPTIONS – CFM ADVISES CONSUMERS TO CONTACT SERVICE PROVIDERS FOR ASSISTANCE

16/11/2016 2016 0

CYBERJAYA, 16 NOVEMBER 2016 – As part of the spectrum reallocation exercise that was recently announced by the Malaysian Communications and Multimedia Commission (MCMC), the designated Service Providers (SP) will be scheduling recalibration work on their base stations throughout the country starting from September 2016 to June 2017. While …

CFM CONTINUES TO EMPOWER CONSUMERS WITH INDUSTRY KNOWLEDGE SHARING SESSION IN JOHOR – CFM ENCOURAGES CONSUMERS TO UNDERSTAND BASIC CONSUMER RESPONSIBILITIES

09/11/2016 2016 0

JOHOR BAHRU, 9 NOVEMBER 2016 – The internet and social media has significantly helped the public become a smarter and better-informed consumer, particularly those who seek to find solutions to the problems that they are facing with their communications and multimedia services. The Communications and Multimedia Consumer Forum of Malaysia …

ENHANCING CONSUMER EXPERIENCE IN TELCO COMPLAINTS MANAGEMENT – CFM 16TH ANNUAL GENERAL MEETING SHOWS NUMEROUS WAYS TO ENHANCE CONSUMER EMPOWERMENT IN MALAYSIA

28/09/2016 2016 0

KUALA LUMPUR, 28 SEPTEMBER 2016 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) held its 16th Annual General Meeting in The Malaysian Communications and Multimedia Commission (MCMC) auditorium today. At today’s AGM, CFM discussed numerous ways to enhance consumer empowerment in communications and multimedia services. For the year …

STAYING CONNECTED WITH LOVED ONES DURING HAJJ WITHOUT TELCO BILL SHOCK – CFM OFFERS IMPORTANT TIPS ON INTERNATIONAL ROAMING WITH YOUR MOBILE PHONE

06/09/2016 2016 0

KUALA LUMPUR, 6 SEPTEMBER 2016 – As thousands of Malaysians go to Saudi Arabia to perform the Hajj, the Communications and Multimedia Consumer Forum of Malaysia (CFM) would like to offer some useful tips and recommendations to all international travelers and globe trotters on how to avoid receiving a huge telco …