Press Release

CYBERJAYA, 30 APRIL 2020 – Due to the current COVID-19 situation, the deadline for providing feedback to the Public Consultation for the General Consumer Code of Practice for the Communications and Multimedia Industry (GCC) has been extended to 16 July 2020. The timeline for the public consultation process was originally …

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CFM recommends consumers to do self-troubleshooting if they are facing network congestion problems as in the tips provided in consumerinfo.my & CFM social media.

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Members of the public are encouraged to provide feedback on this public consultation in order to ensure that GCC version 2020 takes into account the current needs and circumstances of the Malaysian communications and multimedia consumers. Further information on this exercise could be accessed at http://www.consumerinfo.my.

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The CFM Dialogue 2019 is the second edition for this year with the theme “Consumer Protection in the Era of Spam, Scam and Fraud” that focused on educating consumers in online safety in Malaysia. | #YourRightsOurPriority #CFMmalaysia

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CFM, MTSFB, MMU ADVOCATES CONSUMER THROUGH A SYNERGY PROGRAMME "TRIPLE M EXPLORACE" #exploreIT #tripleM #tripleMexplorace2019

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KUANTAN, 28 AUGUST 2019 – In conjunction with Malaysia’s 62nd National Day, the Communications and Multimedia Consumer Forum of Malaysia (CFM) celebrates 2019 National Day by hosting a laidback program that also promotes teamwork through “CFM Merdeka Explorace” activity in collaboration with RTM Pahang for Program Aspirasi Merdeka Pahangfm 2019. …

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CYBERJAYA, 31 JULY 2019 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) 18th Annual General Meeting (AGM) announced the total number of complaints reported by consumers for the first half-year (H1 2019) from January to June this year with 4,635 complaints compared to H1 2018 with 1,770 complaints …

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The CFM Dialogue 2019 with the theme “The Changing Landscape of Malaysia’s Broadband” is the continuation from CFM 2017 Forum, the Evolution of Digital Consumer which focuses on Malaysia's broadband challenges and future in conjunction with the World Telecommunication and Information Society Day (WTISD) 2019.

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CYBERJAYA, 24 JUNE 2019 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) as an industry body designated by the Malaysian Communications and Multimedia Commission (MCMC) in developing and implementing the General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC) believes that consumer complaints would …

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CYBERJAYA, 31 MARCH 2019 – CFM Animatch is the first animation competition organized by the Communications and Multimedia Consumer Forum of Malaysia (CFM) to create creative animation videos to deliver messages of issues faced by consumers in the communications and multimedia also to find creative talents in the field of …

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