Press Release

CYBERJAYA, 24 JUNE 2019 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) as an industry body designated by the Malaysian Communications and Multimedia Commission (MCMC) in developing and implementing the General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC) believes that consumer complaints would …

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CYBERJAYA, 31 MARCH 2019 – CFM Animatch is the first animation competition organized by the Communications and Multimedia Consumer Forum of Malaysia (CFM) to create creative animation videos to deliver messages of issues faced by consumers in the communications and multimedia also to find creative talents in the field of …

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"For 2018, CFM received 6,330 complaints which recorded 33% increase compared to the total number of complaints received in 2017 (4,746 complaints)" - CFM

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CYBERJAYA, 12 FEBRUARY 2019 – Animation not only features entertaining characters and movements but has become one of the most important medium of today’s world to attract audiences and facilitate message delivery. Realizing that, the Communications and Multimedia Consumer Forum of Malaysia (CFM) is providing an opportunity to challenge budding …

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PUTRAJAYA, 19 NOVEMBER 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) continues to be committed in protecting consumers and improving the industry by organising Knowledge Sharing Session (KSS) with telecommunication service providers and consumer associations over two days from 15 to 16 November at Marriott Hotel, Putrajaya …

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CYBERJAYA, 31 OCTOBER 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) received the highest number of complaints in the third quarter (Q3) of 2018 with 1,496 complaints compared to the first two quarters of this year where 3,266 complaints were reported to CFM by consumers from all …

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CYBERJAYA, 23 OCTOBER 2018 – The new broadband pricing has been the talk of the town. The recent announcement made by the Malaysian Communications and Multimedia Commission  (MCMC) saw broadband pricing in Malaysia reduced by up to 56% and made the new pricing applicable to all including Telcos’ existing customers. …

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ALOR SETAR, 22 SEPT 2018 – In conjunction with the national level celebration of the World Telecommunication and Information Society Day (WTISD) 2018 held at Pusat Sains Wilayah Utara organized by the Ministry of Communications and Multimedia Malaysia, the Communications and Multimedia Consumer Forum of Malaysia (CFM) continues to be …

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CYBERJAYA, 20 AUGUST 2018 – The development of internet connectivity in Malaysia requires a concerted effort from all industry players in building a better digital community. While the rollout of broadband in Malaysia focuses on “Internet for all”, two of the main factors that will drive this push towards a …

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CYBERJAYA, 2 AUGUST 2018 – International roaming services offered by mobile telecommunications providers can help consumers communicate with their friends and family easily even while they are abroad. However, usage of this service without knowing the correct mechanism may result in your phone bill to skyrocket. There are also consumers …

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