Press Release Archives -

CFM ANIMATION CHALLENGE TO EDUCATE MALAYSIAN CONSUMERS

12/02/2019 2019 0

CYBERJAYA, 12 FEBRUARY 2019 – Animation not only features entertaining characters and movements but has become one of the most important medium of today’s world to attract audiences and facilitate message delivery. Realizing that, the Communications and Multimedia Consumer Forum of Malaysia (CFM) is providing an opportunity to challenge budding …

CFM’S 2018 INDUSTRY KNOWLEDGE SHARING SESSION: UNDERSTANDING CONSUMER’S IMPORTANCE FOR THE IMPROVEMENT OF COMMUNICATIONS & MULTIMEDIA INDUSTRY

19/11/2018 2018 0

PUTRAJAYA, 19 NOVEMBER 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) continues to be committed in protecting consumers and improving the industry by organising Knowledge Sharing Session (KSS) with telecommunication service providers and consumer associations over two days from 15 to 16 November at Marriott Hotel, Putrajaya …

BILLING DISPUTE- HIGHEST TELECOMMUNICATION ISSUE REPORTED BY CONSUMERS TO CFM

31/10/2018 2018 0

CYBERJAYA, 31 OCTOBER 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) received the highest number of complaints in the third quarter (Q3) of 2018 with 1,496 complaints compared to the first two quarters of this year where 3,266 complaints were reported to CFM by consumers from all …

NEW BROADBAND PRICING IS FOR ALL

23/10/2018 2018 0

CYBERJAYA, 23 OCTOBER 2018 – The new broadband pricing has been the talk of the town. The recent announcement made by the Malaysian Communications and Multimedia Commission (MCMC) saw broadband pricing in Malaysia reduced by up to 56% and made the new pricing applicable to all including Telcos’ existing customers. …

CFM GAGS & COFFEE: LIGHT SKETCH ON CONSUMER ISSUES REGARDING COMMUNICATIONS AND MULTIMEDIA IN CONJUNCTION WITH WTISD18 CELEBRATION

24/09/2018 2018 0

ALOR SETAR, 22 SEPT 2018 – In conjunction with the national level celebration of the World Telecommunication and Information Society Day (WTISD) 2018 held at Pusat Sains Wilayah Utara organized by the Ministry of Communications and Multimedia Malaysia, the Communications and Multimedia Consumer Forum of Malaysia (CFM) continues to be …

MAKING HIGH-SPEED INTERNET MORE AFFORDABLE FOR MALAYSIANS

20/08/2018 2018 0

CYBERJAYA, 20 AUGUST 2018 – The development of internet connectivity in Malaysia requires a concerted effort from all industry players in building a better digital community. While the rollout of broadband in Malaysia focuses on “Internet for all”, two of the main factors that will drive this push towards a …

AVOID BILL SHOCK DURING PILGRIMAGE

02/08/2018 2018 0

CYBERJAYA, 2 AUGUST 2018 – International roaming services offered by mobile telecommunications providers can help consumers communicate with their friends and family easily even while they are abroad. However, usage of this service without knowing the correct mechanism may result in your phone bill to skyrocket. There are also consumers …

CFM TIPS FOR CONSUMERS FACING NETWORK CONGESTION

13/06/2018 2018 0

CYBERJAYA, 13 JUNE 2018 – Making phone calls and sending text messages during peak hours such as during festive seasons can be quite challenging. Hari Raya Aidilfitri is around the corner and consumers will take the time to contact family and friends to send greetings, pictures and sharing news to …

CFM SUPPORTS GOVERNMENT EFFORTS IN DOUBLING INTERNET BROADBAND SPEED AT HALF PRICE

31/05/2018 2018 0

CYBERJAYA, 31 MAY 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) supports the government’s push towards twice the speed at half the price for broadband connectivity. For CFM’s chairman, Mohamad Yusrizal Dato’ Yusoff, believes that this is good news for consumers because high-speed internet is no longer …

CFM 2017 COMPLAINTS RESOLUTION INCREASED – BILLING & CHARGING AND NETWORK COVERAGE MARKED THE HIGHEST

21/03/2018 2018 0

CYBERJAYA, 8 MARCH 2018 – Communications and Multimedia Consumer Forum of Malaysia (CFM) received 4,746 complaints related to communications and multimedia services from all over Malaysia in 2017. Out of the total number of complaints, CFM successfully resolved 86% complaints in less than 15 days that is 9% increase compared to …