Press Release Archives -

NETWORK DISRUPTION AFFECTS CONSUMERS’ DAILY AFFAIRS

05/10/2020 2020 0

CFM sees this as not just an issue of offering free data for the inconvenience but rather that consumer’s need reassurance that such disruption should not be occurrence.

CFM POLL: THREE IN FIVE MALAYSIANS NOT GETTING INTERNET SPEED AS PROMISED

25/09/2020 2020 0

The findings of the CFM poll show that most consumers are not satisfied with the quality of internet speed promised by Telcos | CFM

CFM PRESS RELEASE | DEADLINE EXTENSION FOR PUBLIC CONSULTATION FOR GENERAL CONSUMER CODE OF PRACTICE FOR THE COMMUNICATIONS AND MULTIMEDIA INDUSTRY 2020

30/04/2020 2020 0

CYBERJAYA, 30 APRIL 2020 – Due to the current COVID-19 situation, the deadline for providing feedback to the Public Consultation for the General Consumer Code of Practice for the Communications and Multimedia Industry (GCC) has been extended to 16 July 2020. The timeline for the public consultation process was originally …

MCO: TELCO TO ENSURE THE BEST SERVICE FOR FREE INTERNET

31/03/2020 2020 0

CFM recommends consumers to do self-troubleshooting if they are facing network congestion problems as in the tips provided in consumerinfo.my & CFM social media.

GCC PUBLIC CONSULTATION FOR 2020

03/03/2020 2020 0

Members of the public are encouraged to provide feedback on this public consultation in order to ensure that GCC version 2020 takes into account the current needs and circumstances of the Malaysian communications and multimedia consumers. Further information on this exercise could be accessed at http://www.consumerinfo.my.

CFM DIALOGUE 2019: STAY SAFE ONLINE

19/12/2019 2019 0

The CFM Dialogue 2019 is the second edition for this year with the theme “Consumer Protection in the Era of Spam, Scam and Fraud” that focused on educating consumers in online safety in Malaysia. | #YourRightsOurPriority #CFMmalaysia

CFM, MTSFB, MMU ADVOCATES CONSUMER THROUGH A SYNERGY PROGRAMME

02/12/2019 2019 0

CFM, MTSFB, MMU ADVOCATES CONSUMER THROUGH A SYNERGY PROGRAMME "TRIPLE M EXPLORACE" #exploreIT #tripleM #tripleMexplorace2019

CFM CELEBRATES 2019 NATIONAL DAY WITH “CFM MERDEKA EXPLORACE”

29/08/2019 2019 0

KUANTAN, 28 AUGUST 2019 – In conjunction with Malaysia’s 62nd National Day, the Communications and Multimedia Consumer Forum of Malaysia (CFM) celebrates 2019 National Day by hosting a laidback program that also promotes teamwork through “CFM Merdeka Explorace” activity in collaboration with RTM Pahang for Program Aspirasi Merdeka Pahangfm 2019. …

NETWORK ISSUE- THE HIGHEST COMPLAINT REPORTED BY CONSUMERS’ TO CFM FOR HALF-YEAR OF 2019

31/07/2019 2019 0

CYBERJAYA, 31 JULY 2019 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) 18th Annual General Meeting (AGM) announced the total number of complaints reported by consumers for the first half-year (H1 2019) from January to June this year with 4,635 complaints compared to H1 2018 with 1,770 complaints …

CFM 2019 DIALOGUE SESSION: A CONSTRUCTIVE DISCUSSION PLATFORM ON THE CHALLENGES AND THE FUTURE OF BROADBAND IN MALAYSIA

03/07/2019 2019 0

The CFM Dialogue 2019 with the theme “The Changing Landscape of Malaysia’s Broadband” is the continuation from CFM 2017 Forum, the Evolution of Digital Consumer which focuses on Malaysia's broadband challenges and future in conjunction with the World Telecommunication and Information Society Day (WTISD) 2019.