Press Release

PUTRAJAYA, 19 NOVEMBER 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) continues to be committed in protecting consumers and improving the industry by organising Knowledge Sharing Session (KSS) with telecommunication service providers and consumer associations over two days from 15 to 16 November at Marriott Hotel, Putrajaya …

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CYBERJAYA, 31 OCTOBER 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) received the highest number of complaints in the third quarter (Q3) of 2018 with 1,496 complaints compared to the first two quarters of this year where 3,266 complaints were reported to CFM by consumers from all …

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CYBERJAYA, 23 OCTOBER 2018 – The new broadband pricing has been the talk of the town. The recent announcement made by the Malaysian Communications and Multimedia Commission  (MCMC) saw broadband pricing in Malaysia reduced by up to 56% and made the new pricing applicable to all including Telcos’ existing customers. …

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ALOR SETAR, 22 SEPT 2018 – In conjunction with the national level celebration of the World Telecommunication and Information Society Day (WTISD) 2018 held at Pusat Sains Wilayah Utara organized by the Ministry of Communications and Multimedia Malaysia, the Communications and Multimedia Consumer Forum of Malaysia (CFM) continues to be …

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CYBERJAYA, 20 AUGUST 2018 – The development of internet connectivity in Malaysia requires a concerted effort from all industry players in building a better digital community. While the rollout of broadband in Malaysia focuses on “Internet for all”, two of the main factors that will drive this push towards a …

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CYBERJAYA, 2 AUGUST 2018 – International roaming services offered by mobile telecommunications providers can help consumers communicate with their friends and family easily even while they are abroad. However, usage of this service without knowing the correct mechanism may result in your phone bill to skyrocket. There are also consumers …

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CYBERJAYA, 13 JUNE 2018 – Making phone calls and sending text messages during peak hours such as during festive seasons can be quite challenging. Hari Raya Aidilfitri is around the corner and consumers will take the time to contact family and friends to send greetings, pictures and sharing news to …

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CYBERJAYA, 31 MAY 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) supports the government’s push towards twice the speed at half the price for broadband connectivity. For CFM’s chairman, Mohamad Yusrizal Dato’ Yusoff, believes that this is good news for consumers because high-speed internet is no longer …

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CYBERJAYA, 8 MARCH 2018 – Communications and Multimedia Consumer Forum of Malaysia (CFM) received 4,746 complaints related to communications and multimedia services from all over Malaysia in 2017. Out of the total number of complaints, CFM successfully resolved 86% complaints in less than 15 days that is 9% increase compared to …

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  KOTA KINABALU, 17 MARCH 2018 – Committed towards empowering consumers, the Communications and Multimedia Consumer Forum of Malaysia (CFM) presents “CFM Gags and Coffee: Smart Consumer Sketch” in Padang Merdeka today to share information on telecommunications issues faced by consumers in Sabah. The program held in Sabah is a …

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