Press Release

KUALA LUMPUR, 19 APRIL 2016 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) remains resolute in protecting consumers’ rights on communications and multimedia issues such as the false registration of prepaid SIM cards. In 2015, CFM received 89 such complaints, an alarming increase of 187.1% from 31 complaints …

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MELAKA, 23 FEBRUARY 2016 – The Faculty of Communication and Media Studies (FKPM), Universiti Teknologi MARA (UiTM) Melaka, together with The Communications and Multimedia Consumer Forum of Malaysia (CFM) organized an awareness event, ViRAL16 (Voice is Raised Anonymously) to understand the rise in Malaysia of the viral phenomenon on social media. …

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KUALA LUMPUR, 11 FEBRUARY 2016 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) recorded an increase in the number of telecommunications consumers’ complaints received for 2015. With the rapidly developing communications industry in Malaysia, it is become increasingly common for telecommunications consumers to face issues with their Communications and …

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KUALA LUMPUR, 28 DECEMBER 2015 – In line with the Government’s announcement during Budget 2016 in October, telecommunication companies will give rebates to individual prepaid customers who are Malaysian nationals, for one year throughout 2016. The rebate equivalent to the GST amount will be credited directly to their prepaid accounts, effective 1 …

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KUALA LUMPUR, 12 NOVEMBER 2015 – Due to the increasing number of unsolicited mobile SMS messages in Malaysia in recent months, the Communications and Multimedia Consumer Forum of Malaysia (CFM) is looking at addressing any complaints resulting from this trend by raising the awareness of the general public on the steps …

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KUALA LUMPUR, 28 OCTOBER 2015 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) itself underwent a transitions with the newly elected Board of Councillors at the 15th CFM Annual General Meeting held at Menara Kuala Lumpur. At today’s 15th Annual General Meeting, outgoing Board of Councillors Chairperson DR Elistina …

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KUCHING, 15 SEPTEMBER 2015 – With the mobile phone penetration in Malaysia exceeding 150 per cent, it is become increasingly common for telecommunications consumers to have issues on Communications and Multimedia services in Malaysia. This is reflected in the 147 new complaints recorded in Sarawak by The Communications and Multimedia Consumer …

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  CELEBRATES #CFMMERIAHRAYA OPEN HOUSE WITH THE LAUNCHING OF CFM NEW LOGO AND MASCOT 30 JUL 2015, BY CELEBRATES #CFMMERIAHRAYA OPEN HOUSE WITH THE LAUNCHING OF CFM NEW LOGO AND MASCOT KUALA LUMPUR, 30 JULY 2015 – “In the spirit of Aidilfitri, the Communications and Multimedia Consumer Forum of Malaysia today …

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