Nature of Complaint

Beware! Phone Call Scams Could Steal Your Money and Personal Data! Here are some other things to keep in mind when dealing with phone scammers | CFM

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Did You Know the difference between Wi-Fi 2.4 GHz and 5GHz Frequency Bands? Have you ever wondered why some routers have these dual bands? | CFM

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While unlimited mobile data plans do technically provide you with unlimited data, it’s important to understand that there are certain data usage guidelines to note under the pretext of ‘Fair Usage Policy’.

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What to do when you get a SPAM SMS? Is it definitely spam? Read this article to find out how to identify them | CFM #GetSmarterWithConsumerinfo

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How to Know if You've Been Hacked? What you should do if your phone is hacked? Read this article to find out what to do | CFM #GetSmarterWithConsumerinfo

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Find out the right way to terminate your contract with your service provider (TELCO) prudently to prevent you from getting CTOS | CFM

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It’s important to look at ads carefully. #YourRightsOurPriority  

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Before signing up, consider the cost and what the policies protect against. Read the fine print | CFM #YourRightsOurPriority

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How to stay connected while traveling? Here is the list of Roaming Rates provided by Malaysia’s Service Provider #roaming #tips | CFM

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As our lives are becoming more dependent on our smartphones, it is only natural that crooks and thieves now use this platform for their nefarious deeds to try and part us with our hard earned money. We now live at a time where we can no longer just ignore calls from people we …

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