HAVE YOU OR YOUR CALLER BEEN CHARGED WITH VOICEMAIL SERVICE?
Get more tips & the latest updates on communications & multimedia in Malaysia via consumerinfo.my. Another website by CFM .
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INFOGRAPHIC : CALL FORWARDING, CALL TRANSFER, & VIRTUAL PHONE NUMBER
Get the latest tips and updates on communications & multimedia here at consumerinfo.my.
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MOBILE TIPS #5 WAYS TO REDUCE DROPPED CALLS
Mobile Tips: Use Your iPhone or Android Smartphone To Find Signal Strength and Tips To Reduce Dropped Calls by #CFMmalaysia. #GetSmarterWithConsumerinfo
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DO YOU KNOW? 10 SNEAKY CHARGES…
10 SNEAKY CHARGES THAT COULD BE IN YOUR PHONE BILLS Have you ever wished that your phone bill is straightforward and easy to understand? Agree or Not? We, as consumers rarely check our monthly bill in detail. It is your responsibility to ensure that you are not being victimised due to …
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UNSOLICITED SMS
Have you received unsolicited SMS before? Odds are, you have, whether you know it or not. Unsolicited SMS comes in many forms. Scam, promotional SMS, unsubscribed SMS, and spam peer to peer are some of the types of unsolicited SMS that are sometimes used by crooks to target uninformed victims. …
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DO YOU KNOW? HOW TO STOP SMS ADVERTISING?
BEFORE THAT, LEARN THESE FIRST… KEEP SCROLLING … #YourRightsOurPriority #GetSmarterWithConsumerinfo
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HELLO? HELLOOO?!? Dropped Calls – The what, the why and who is to blame
In all likelihood, you’ll have experienced this unfortunate problem yourself, with your phone call disconnected in mid-call or worse, not even getting through at all without rhyme or reason. Following Murphy’s law, this situation invariably occurs right when you need to make that call the most. Welcome to one of, …
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HAVE YOU ENCOUNTERED OFFENSIVE ONLINE CONTENT? HERE’S WHAT YOU CAN DO
The internet is a great medium that allows people to search all types of information, buy and sell goods and more. Unfortunately, there are those who abuse that privilege. While the Internet allows people to share their thoughts, it also has to be done in moderation. Users have to be …
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NATURE OF COMPLAINT
“What type of complaints can I lodge to CFM?” COMPLAINTS ON COMMUNICATION AND MULTIMEDIA SERVICES, SUCH AS: Billing Billing Disputes, Billing Errors, Delayed Bills, No Bills, Overcharging, Refund Delay. Service Quality Dropped Calls, Blocked Calls, No Coverage, Poor Coverage, Slow Internet Speed, Service Activation Delay, Service Restoration Delay. SMS Scams, …
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FRAUD REGISTRATION
“When a fraud registration occurs, service provider must carry out an investigation against required documentation which includes police report, identity card with original sighted, declaration of oath and fraud declaration form” EVERY mobile phone needs a SIM card to make a call, send text messages and to perform other communication …
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