~START PRACTICING ONLINE SAFETY TIPS~ OCTOBER : CYBER SECURITY AWARENESS MONTH WHAT IS IT ABOUT? The Cyber Security Awareness Month was initiated in the U.S in 2004. It was known as the National Cyber Security Awareness Month (NCSAM) and celebrated every October. This 2017, the NCSAM will enter …

~With the popularity of the internet and technology evolving rapidly, more and more people are choosing to consume their content online~ What’s the big deal about digital piracy? If consumers can enjoy unlimited content and channels at an unbelievably low price, won’t everybody win in this situation? What’s more, all …

You just bought yourself a brand new smartphone. Somehow after the purchase, doubts creeps in and now you are unsure if your phone is original or otherwise. Your new darling device could easily be a clone, so follow these steps to check if your phone is legit: STEP 1 CHECK …

In this day and time, nobody is seen without a smartphone in their hands. At times, an individual even owns more than one mobile device. Some would say their intentions for owning more than one is so they could separate work calls from personal calls. However in time, the truth …

INTERNET SPEED AND ME We complain about our internet speed but do we know what is at play? TESTING YOUR INTERNET Try any of these publicly available websites/apps: Speedtest (Flash) : http://www.speedtest.net SpeedOf.Me (HTML 5) : http://speedof.me PCMag : http://pcmag.speedtestcustom.com/ Or use the one from your Internet Service Provider’s websites. UNDERSTANDING THE TEST …

The horror stories of people having their e-mail or their personal Facebook account hijacked before being used for all manner of mischief can literally fill a library’s worth of woe, more so the lawyers tasked to clean up the mess afterwards. Most online services like e-mail and, of course, Facebook, …

Today’s cybercriminals are not only more sophisticated, they’re more devious than ever before. Find out how they can steal every single sen you own in one fell swoop with a phishing attack. Like many Malaysians, John (not his real name) is used to e-banking to pay his bills. After all, …

Crowdfunding allows anyone to solicit funds and investors be it for a product, a cause, or anything in between, but what you see may not necessarily be what you get… While the idea of crowdfunding isn’t exactly new, only recently has it become mainstream after several high-proile projects were successfully …

Every country in the world depends on internet connection, from money making businesses to education, in connecting the East to the West. Hence, the fundamental use of internet has swiftly crossed its own boundaries to make human life easier through a click at the tip of the fingers. Prior to …

It’s a rare thing to be able to indulge in your passion and help the underprivileged but cyclist Muhammad Adeeb did that and much more on an epic journey of self-discovery and charity Sick Siders was started in pursuit of a dream. My friends and I shared a similar passion …

Source : SHOUT Q3 2015, consumerinfo.my #connected #CFMmalaysia  #CFMshout With an impressive resume that includes being a TV producer, news anchor, emcee and even a successful model, award winning journalist Amin Hayat Rahim is a man of many talents. Malaysia’s modern day Renaissance Man took time out to talk about …

One of the most recognisable faces on Malaysia television, Emily Zying is no stranger to fame as she has played an array of compelling roles in a host of dramas aired both locally and abroad. SHOUT! inds out what’s next for the actress extraordinaire. Tell us a bit about yourself …

Renowned Malaysian photographer, Raymond Tan has captured amazing images that explore the beautiful and the surreal. He shares more about his creative vision and more. Photography has always been a part of my life. I come from a family that appreciates travelling and photography allowed me to capture memories of …

CFM 2017 ANNUAL GENERAL MEETING  WELCOMES NEW BOARD OF COUNCILLORS CYBERJAYA, 5 OCTOBER 2017 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) held CFM 2017 Annual General Meeting (AGM) at Malaysian Communications and Multimedia Commission (MCMC) auditorium today, by discussing the agenda towards protecting consumer rights in the …

NO. ORGANISATION POSITION NAME 1 PERSATUAN PENGGUNA KEDAH (CAKE) CHAIRPERSON   (Permanent) MOHAMAD YUSRIZAL DATO’ YUSOFF (Alternate) MAWARDI NAYAN 2 ALTEL COMMUNICATIONS SDN BHD DEPUTY CHAIRPERSON   (Permanent) AZIZAN MOHD AFANDI (Alternate) ELEENA MARLINI HALIM 3 PERSATUAN EKONOMI PENGGUNA & KELUARGA MALAYSIA (MACFEA)   SECRETARY   (Permanent) DR. ELISTINA ABU BAKAR …

CYBERJAYA, 7 SEPTEMBER 2017 – As an organization that focuses on consumers’ rights, the Communications and Multimedia Consumer Forum of Malaysia (CFM) urged consumers to be more vigilant against the dangers of digital piracy that can affect them. Consumers get involved in digital piracy once they sign up to subscriptions …

CYBERJAYA, 7 AUGUST 2017 – Being away from home requires consumers to learn the usage hacks of smartphone to stay connected with friends and family without incurring excessive telephone charges. This year’s Hajj season, a total of 30,200 Malaysian Hajj pilgrims will be departing to the Holy Land. Communications and …

CYBERJAYA, 24 MAY 2017 – In celebrating the World Telecommunication and Information Society Day (WTISD) 2017, the Communications and Multimedia Consumer Forum of Malaysia (CFM) is committed to empower the consumers by organizing the #MYdigitalEvo forum. Upholding the theme on “The Evolution of Digital Consumer”, CFM Forum 2017 is an …

IPOH, 22 MARCH 2017 – In conjunction with the World Consumer Rights Day (WCRD) 2017, the Communications and Multimedia Consumer Forum of Malaysia (CFM) takes another step towards building an empowered consumer with the organization of the 6th edition of its Industry Knowledge Sharing Session (KSS) 2017 today. Out of …

2016 TOTAL VALID COMPLAINTS 7,556 TOTAL GENERAL ENQUIRIES 2,385 TOP 5 COMPLAINTS IN 2016 BILLING AND CHARGING 2,914 POOR SERVICE 2,506 POOR COVERAGE 619 UNFAIR PRACTICE 442 NO COVERAGE 404   COMPLAINT RESOLUTION ANALYSIS 2016 TOTAL VALID COMPLAINTS LESS THAN 30 DAYS MORE THAN 30 DAYS 7,556 90% 10%   …

KEMPEN RAYA CFM 2017 #RayaMacamniKe Sebuah Video Khas sempena Raya 2017.. Memaparkan sebuah kisah suasana hari raya … EVENT CFM EVENT REGISTRATION FORM EXTERNAL EVENT INVITATION FORM CFM would love to join your event as long as it is related to communications & multimedia. Kindly fill up the form to us and …