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Helpdesk/Testimonial

TRUE STORY : BILLING & PAYMENT DISPUTES

Scenario i: I called my previous service provider to have my line terminated. After that, I have registered with the current service provider but I’m still receiving bills from the cancelled account over the following months. In fact, I prefer not to be in this kind of dispute. Please help …

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Billing Disputes

The CFM Complaints team tackles one of the most common challenges faced by complainants:: Billing Disputes Q : I lost my phone and called my telco to get my line barred. I also requested to port my number to a different telco. My previous telco told me that my number …

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POOR SERVICE COVERAGE

The CFM Complaints team help to address one of the most vexing problems facing subscribers in Malaysia: Poor Service Coverage Q : I have been experiencing bad service coverage for the past six months and this is an understatement. No incoming or outgoing calls and SMS can’t be received or …

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