KEMPEN RAYA CFM 2017 #RayaMacamniKe Sebuah Video Khas sempena Raya 2017.. Memaparkan sebuah kisah suasana hari raya … EVENT CFM EVENT REGISTRATION FORM EXTERNAL EVENT INVITATION FORM CFM would love to join your event as long as it is related to communications & multimedia. Kindly fill up the form to us and …

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The CFM Complaints team help to address one of the most vexing problems facing subscribers in Malaysia: Poor Service Coverage Q : I have been experiencing bad service coverage for the past six months and this is an understatement. No incoming or outgoing calls and SMS can’t be received or …

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“What type of complaints can I lodge to CFM?” COMPLAINTS ON COMMUNICATION AND MULTIMEDIA SERVICES, SUCH AS: Billing Billing Disputes, Billing Errors, Delayed Bills, No Bills, Overcharging, Refund Delay. Service Quality Dropped Calls, Blocked Calls, No Coverage, Poor Coverage, Slow Internet Speed, Service Activation Delay, Service Restoration Delay. SMS Scams, …

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It is very common to not be able to spend a lot of time with friends and family due to other commitments in life such as work and study. Everyone can easily recall a day when they wished they could have more time for their loved ones. Like when you’re …

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“When a fraud registration occurs, service provider must carry out an investigation against required documentation which includes police report, identity card with original sighted, declaration of oath and fraud declaration form”  EVERY mobile phone needs a SIM card to make a call, send text messages and to perform other communication …

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DROPPED CALLS are frustrating no matter when and why they happen. The inability to complete a call, the sudden cut-off when talking to someone or when a call in progress simply goes silent happen to all instances of dropped calls. The industry categorises dropped calls as calls that were cut …

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Renowned Malaysian photographer, Raymond Tan has captured amazing images that explore the beautiful and the surreal. He shares more about his creative vision and more. Photography has always been a part of my life. I come from a family that appreciates travelling and photography allowed me to capture memories of …

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IPOH, 22 MARCH 2017 – In conjunction with the World Consumer Rights Day (WCRD) 2017, the Communications and Multimedia Consumer Forum of Malaysia (CFM) takes another step towards building an empowered consumer with the organization of the 6th edition of its Industry Knowledge Sharing Session (KSS) 2017 today. Out of …

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2016 TOTAL VALID COMPLAINTS 7,556 TOTAL GENERAL ENQUIRIES 2,385 TOP 5 COMPLAINTS IN 2016 BILLING AND CHARGING 2,914 POOR SERVICE 2,506 POOR COVERAGE 619 UNFAIR PRACTICE 442 NO COVERAGE 404   COMPLAINT RESOLUTION ANALYSIS 2016 TOTAL VALID COMPLAINTS LESS THAN 30 DAYS MORE THAN 30 DAYS 7,556 90% 10%   …

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