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CFM RESOLVES 97% TELECOMMUNICATIONS CONSUMER COMPLAINTS RECEIVED IN 2015

KUALA LUMPUR, 11 FEBRUARY 2016 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) recorded an increase in the number of telecommunications consumers’ complaints received for 2015. With the rapidly developing communications industry in Malaysia, it is become increasingly common for telecommunications consumers to face issues with their Communications and …

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CFM INITIATIVES ON REPORTING OF UNSOLICITED SMS IN MALAYSIA

KUALA LUMPUR, 12 NOVEMBER 2015 – Due to the increasing number of unsolicited mobile SMS messages in Malaysia in recent months, the Communications and Multimedia Consumer Forum of Malaysia (CFM) is looking at addressing any complaints resulting from this trend by raising the awareness of the general public on the steps …

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CFM MY MOBILE RIGHTS: STRIVE FOR BETTER SELF SERVE CONSUMER EXPERIENCE

KUALA LUMPUR, 15 MAY 2015 – In conjunction with the World Telecommunication and Information Society Day 2015 (WTISD), the Communications and Multimedia Consumer Forum of Malaysia (CFM) is introducing a new mobile application for all telecommunication and multimedia consumers in Malaysia called CFM MY Mobile Rights App. The new CFM MY Mobile Rights App will …

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