2020 Archives -

19th CFM ANNUAL GENERAL MEETING FOCUS ON CONSUMER ISSUES

03/12/2020 2020 0

CFM acts as a facilitator and serves as a channel for users to redress unresolved complaints by service providers based on the guidelines set out in the General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC).

NETWORK DISRUPTION AFFECTS CONSUMERS’ DAILY AFFAIRS

05/10/2020 2020 0

CFM sees this as not just an issue of offering free data for the inconvenience but rather that consumer’s need reassurance that such disruption should not be occurrence.

CFM POLL: THREE IN FIVE MALAYSIANS NOT GETTING INTERNET SPEED AS PROMISED

25/09/2020 2020 0

The findings of the CFM poll show that most consumers are not satisfied with the quality of internet speed promised by Telcos | CFM

CFM PRESS RELEASE | DEADLINE EXTENSION FOR PUBLIC CONSULTATION FOR GENERAL CONSUMER CODE OF PRACTICE FOR THE COMMUNICATIONS AND MULTIMEDIA INDUSTRY 2020

30/04/2020 2020 0

CYBERJAYA, 30 APRIL 2020 – Due to the current COVID-19 situation, the deadline for providing feedback to the Public Consultation for the General Consumer Code of Practice for the Communications and Multimedia Industry (GCC) has been extended to 16 July 2020. The timeline for the public consultation process was originally …

MCO: TELCO TO ENSURE THE BEST SERVICE FOR FREE INTERNET

31/03/2020 2020 0

CFM recommends consumers to do self-troubleshooting if they are facing network congestion problems as in the tips provided in consumerinfo.my & CFM social media.

GCC PUBLIC CONSULTATION FOR 2020

03/03/2020 2020 0

Members of the public are encouraged to provide feedback on this public consultation in order to ensure that GCC version 2020 takes into account the current needs and circumstances of the Malaysian communications and multimedia consumers. Further information on this exercise could be accessed at http://www.consumerinfo.my.